Virtual Event
October 21, 2026
11:00 am - 1:00 pm
$25 per attendee
Navigating challenging conversations is a skill that combines emotional intelligence, problem-solving, and communication techniques.
This online webinar will explore a coaching approach framework that includes active listening and coaching communication, conflict identification and resolution.
Anna Ortigara, RN, MS Organizational and Educational Consultant will facilitate participants in high engagement exercises applying the principles to everyday challenging situations.
Illinois Pioneer Coalition
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